My wife and I loved our recent stay at the Hydrangea House! Normally I stay in name-brand hotel's for work travel and my wife and I usually stay in AirBnb's, so I was a little hesitant to stay here but the reviews and pictures were great. I read some of the 1 star reviews and I understand some of what they were complaining about, but honestly if you came...See More
My wife and I loved our recent stay at the Hydrangea House! Normally I stay in name-brand hotel's for work travel and my wife and I usually stay in AirBnb's, so I was a little hesitant to stay here but the reviews and pictures were great. I read some of the 1 star reviews and I understand some of what they were complaining about, but honestly if you came to Newport to watch tv then you need to go somewhere else and if the HVAC unit isn't working great in your room, then you must not be used to staying in hotels as they are never great.
Keep in mind that most of this info is based on a specific room on the first floor
I'll start with the "needs improvement"
-The rooms are a little dated compared to a new Hilton/Marriott property. The hotel itself is in a historic home, so it is not going to be built like a brand new building and some of the fixes may be very challenging and expensive to make.
-20 minutes with a magic eraser on the walls would really help to improve the look of the room
-The outlet plugs seemed a little loose
Reasons to stay here
-I never sleep well in hotels and my wife and I slept great here! The bed seemed a little old, but honestly it must have been the most high end you can buy because it slept GREAT!
-The room was on the first floor, but in the back of the hotel and we didn't hear any road traffic or passersby
-You still get a daily turndown service (unlike most hotel chains now) and they leave cookies, bottled water, and Pellegrino.
-The breakfast was delicious! I refuse to eat the "cooked" breakfasts at hotel chains, but this was awesome - pancakes/french toast, sausage/bacon, omelette/poached/souffle eggs and excellent coffee
-The service was top notch. I don't know the last time you stayed in a chain hotel, but most of the employees there could care less whether you had good stay. The service at Hydrangea House was PHENOMENAL (especially Mike and the lady that was hosting breakfast). We truly felt like they cared about the quality of our stay.
-The location was excellent and a 10 minute walk everywhere. I know some of the reviews complained about the price, but I thought it was very well priced for the location in town.
-Cleanliness - I believe you pay for cleanliness, as a lot of hotels have the same accommodations, but the nicer ones are usually cleaner. I think some people may mistake old for dirty. I never saw anything that made me think that this hotel was dirty. If you want to see some bad hotels, look at my other reviews.
Overall, this stay has had a significant impact on the way my wife and I will travel. I will start looking for BnB's instead of chain hotels and AirBnb's when we're on vacation! Do yourself a favor and stay at the Hydrangea House on your next visit to Newport!
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- Justin Gibson