The Armory Park Inn

Armory Park Inn has a lot of potential, but unfortunately our experience left something to be desired, and I would not stay here again. The inn itself is a charming historic home in downtown Tucson. The neighborhood felt safe and quiet, and we enjoyed staying in the Pennington Room. The courtyard is beautiful, the bathrooms are nicely updated, the towels, robes, and bath products felt luxurious, and housekeeping kept the room fresh each day. Unfortunately, our check-in experience overshadowed the rest of our stay. We booked and prepaid through Priceline and even called nearly two weeks before arrival to confirm our reservation, let them know we'd be arriving late due to our flight, request a breakfast basket for the following morning, and receive our door codes. Everything was confirmed. When we arrived, we were locked out and told our reservation had been canceled. After 45 minutes to an hour of phone calls and being asked for payment information, the inn acknowledged the issue and finally let us into our room. After a long travel day in the Arizona heat, it was disappointing to find the A/C hadn't been turned on, the room was very hot, the sheets had black ink-like marks, and our requested breakfast basket wasn't there. The next morning, Priceline confirmed our reservation had never been canceled. The explanation from the inn later changed to an issue with Priceline's virtual payment card. To their credit, the owner worked with Priceline to resolve everything, and we were never charged twice. However, the inconsistent communication made the start of our vacation unnecessarily stressful. If you're planning to stay here, I'd recommend booking directly with the inn rather than through a third-party site. Breakfast was easily the highlight of our stay. We were told the first morning wasn't up to their usual standard because they weren't expecting us, but it was still excellent. Every morning included fresh pastries, a yogurt parfait with fresh fruit and honey, a fresh arugula salad with balsamic, and a rotating hot breakfast. The greek style eggs were especially delicious, and the coffee was great. We also appreciated the complimentary Nespresso coffee, spring water, and Pepperidge Farm cookies available throughout the day. Overall, the inn is charming, peaceful, and serves an excellent breakfast. Unfortunately, the disorganized check-in process and communication issues made what should have been a relaxing vacation start on a very stressful note.